4 Obstacles to Great Customer Service

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Small businesses cannot underestimate the power of customer service. A small business’ main source of new customers and, more importantly, recurring customers is referrals. While customer service may cost more, it has a positive impact on the profit margin of small companies. 77% of consumers are more likely to buy a new product when learning about […]

A Bakery’s Rise to Success

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In 2000, Alan Hakimi, along with two business partners at the time, established Lyon Bakery, Inc. The now rapidly growing bakery started out with Hakimi selling loaves in 13-hour shifts every Saturday and Sunday to busy commuters at the Union Station market. Since then, the company has become one of the top wholesale bread suppliers in the […]

Legal Advice For Buying/Selling a Business

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Before you buy or sell a business, including a franchise, an attorney should review all documents. But if you’re looking for legal advice, it’s hard to know where to start. We asked a group of knowledgeable people – most of whom have participated in some way with mergers and acquisitions – for recommendations. If you don’t have […]

“Why I Love Owning My Own Business”

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It’s Valentine’s Day so we wanted to know why entrepreneurs  fell in love with owning their own businesses!  Here’s what some had to say:   “I have 205 employees that I’m in love with. I love being able to work with cool people every day and see them get better. And I’ve always wanted to expand my business so […]

From Freelancer to Entrepreneur

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Freelancing is a great avenue for those with specialized skills who crave to leave the days of offices and bosses behind. Freelancing and entrepreneurship share many core qualities: The freedom; the flexibility; the unstableness; the strange hours. At first glance, it’s hard to tell the difference between the two. Say you’ve been freelancing for a […]